General Safety
SAFETY FIRST!
We care about YOU. Please, always wear your safety glasses and protective gloves when servicing RockShox products.
Protect yourself! Wear your safety gear!
SAFETY FIRST!
We care about YOU. Please, always wear your safety glasses and protective gloves when servicing RockShox products.
Protect yourself! Wear your safety gear!
SUSPENSION
1. Follow the safety instructions listed here. Any failure to follow these safety instructions could cause you to crash while riding your bicycle, which could result in serious and/or fatal injuries.
2. Have a qualified bicycle mechanic install your RockShox suspension fork (fork) and/or rear shock (shock). It is extremely important that the fork or shock is installed correctly. Improperly installed forks or shocks are extremely dangerous.
3. Except as expressly instructed in the RockShox user manual and/or service manual, do not modify your fork. Modifications may cause the fork to malfunction, and make your bicycle unsafe to ride. Modification will also void your warranty.
4. The fork on your bicycle is designed for use by a single rider. Off-road forks can be used on mountain trails and similar off-road conditions. Urban forks should only be used on pavement and/or unimproved roads and dirt paths. Urban forks should not be used on mountain trails or similar off-road conditions.
5. Before riding your bicycle, confirm the brakes are properly installed and adjusted. Use the brakes carefully and learn the brakes’ characteristics by first practicing your braking technique in non-emergency situations. Hard braking, improper use of the front brake, or brakes that are out of adjustment, improperly installed, or are not used properly, can cause you to crash, and sustain serious and/or fatal injuries.
6. Before riding your bicycle confirm you are using the correctly sized wheels for your fork and bicycle. Confirm the wheels are properly installed and secured to the bicycle, and are used with compatible components. Your RockShox fork is designed to secure a front wheel using a quick release axle or thru axle. Be sure you understand which axle your bike has and how to properly operate it. Do not use a bolt on axle with your fork.
7. Riding a bicycle with the incorrect wheel size, improperly installed wheels, or incompatible components may allow the wheels to disengage from the bicycle, which can cause you to crash, and sustain serious and/or fatal injuries.
8. Check the tire clearance to the fork whenever you change tires. Failure to leave at least 6 mm of clearance between the top of the inflated tire and the bottom of the fork crown will cause the tire to jam against the crown when the fork is fully compressed. This can lead to a crash and serious injury and/or death to the rider. To check tire clearance, compress the fork completely to ensure there is at least 6 mm of clearance between the top of the inflated tire and the bottom of the crown.
9. Do not allow cables, housing, or brake hose to rest on or be attached to the fork crown, steerer tube, or upper tubes. Confirm internally routed cables, housing, or brake hoses DO NOT contact the steerer tube. Contact and abrasion over time could result in damage to components, loss of control, and possible INJURY OR DEATH. Damage from abrasion is not covered under warranty.
10. Your fork or shock may fail in certain circumstances, including, but not limited to, conditions that cause a loss of oil and/or air; collisions or other activity that bends or breaks any part of the fork or shock. Extended periods of non-use may also cause your fork or shock to fail. Do not ride your bicycle if you notice: loss of oil and/or air; sounds of excessive topping out; bent or broken fork or shock parts; or any other indications of a possible fork or shock failure, such as loss of shock absorbing properties. Fork and shock failure may not be visible. If you suspect your fork or shock my be damaged, stop riding and take your bike to a qualified dealer for inspection and repair.
11. Always use genuine RockShox replacement parts. Use of aftermarket replacement parts other than RockShox parts voids the warranty on your fork or shock and could cause structural failure to the fork or shock. Structural failure of the fork or shock can cause you to crash, and sustain serious and/or fatal injuries.
12. Do not tilt the bicycle to either side when mounting the bicycle to a carrier by the fork drop-outs (i.e., when the front wheel is removed). The fork legs may suffer structural damage if the bicycle is tilted while the drop-outs are in the carrier. Make sure the fork is securely fastened according to the bike carrier’s instructions. Make sure the rear wheel is securely fastened when using any bike carrier that secures the fork’s drop-outs. Not securing the rear wheel can allow the bicycle’s mass to side load the drop-outs, causing the drop-out to break or crack. If the bicycle tilts or falls out of its carrier, do not ride the bicycle until the fork is properly examined for possible damage; take your bicycle to a qualified dealer for inspection and repair. A fork leg or drop-out failure can cause you to crash, and sustain serious and/or fatal injuries. To locate a dealer near you, consult the International Distributor List available on-line at www.sram.com.
13. For forks designed for use with rim type brakes, install rim type brakes to the existing brake posts only. Do not use any brake other than those intended by the brake manufacturer to work with a hangerless brace. Do not route the front brake cable and/or cable housing through the stem or any other mounts or cable stops.
14. For forks designed for use with disc-style brakes, follow the brake manufacturer’s instructions for proper installation of the brake caliper. For forks using a post style disc brake mount, ensure that your brake caliper mounting bolts have between 9 and 12 mm of thread engagement and are tightened to 9-10 N•m (80-90 in-lb) when installed on the fork. Failure to have proper thread engagement can damage the brake mounting posts, which can cause you to crash, and sustain serious and/or fatal injuries.
15. Follow the user manual or service manual instructions for maintenance and service of your fork or shock.
16. RockShox forks do not come with the reflectors required by federal law for new bicycles, 16 cfr §1512.16. Additional requirements for reflectors and lighting may exist and vary by location. Your dealer should install proper reflectors and lighting systems to meet all applicable federal, state, and local requirements. Always use front and rear lights in addition to reflectors if riding at night or in reduced visibility.
17. If your shock will not return to full extension, do not attempt to service or disassemble your shock. Attempting to service a shock that will not return to full extension can cause severe and/or fatal injuries.
BATTERY AND BATTERY CHARGER
Lithium ion batteries are hazardous. Any failure to follow these safety instructions could damage the battery or charger which could cause fire, chemical burns, electrolyte leaks, and/or could lead to serious and/or fatal injuries. If the battery explodes, immediately call the fire department, cautiously remove any other batteries if possible, evacuate all persons from immediate area of fire, and use cold water to put out the fire.
1. Use only the SRAM-supplied charger and cords. Use of other chargers and cords may cause the battery to overheat, catch fire, and/or explode. Do not force discharge, recharge, disassemble, heat above (manufacturer's specified temperature rating) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.
2. Replace rechargeable batteries with genuine SRAM rechargeable batteries only. Non-rechargeable batteries are not to be recharged.
3. Replace batteries only with the type described in the user manual. Ensure the batteries are installed correctly according to polarity (+ and -). Do not mix old and new batteries, different brands or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries.
4. Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations.
5. Do not use the battery outside of the temperature range specified in the user manual; avoid exposure to excessive heat or cold. Do not leave the battery in direct sunlight or in a vehicle.
6. Do not place the battery or charger in or near fire or in a place where static electricity occurs.
7. Do not modify or disassemble the battery or charger. Avoid dropping your battery or charger. Do not use a battery or charger that has been dropped or is damaged. Signs of damage include: discoloration, dents, cracks, punctures, or leakage.
8. Do not charge the battery in a damp or wet location. Avoid exposure to moisture and/or water during charging. For parts with a plug, do not insert or remove the plug while it is wet; otherwise it may cause electric shock. Make sure the plug is dry before inserting it.
9. Do not leave the battery in a charger or on equipment if it generates an odor and/or heat, changes color and/or shape, leaks electrolyte, or causes any other abnormality. If you notice any abnormalities, immediately remove the battery from the charger or equipment.
10. Do not leave a charging battery unattended. Do not leave the battery connected to the charger after charging is complete. Store the battery at room temperature with the battery cover on, if provided.
11. Do not allow metal, such as paper clips, coins, or keys, to come into contact with the battery terminals. Metal can damage the battery terminals and cause the battery to short-circuit.
12. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children.
13. Replace coin cell batteries used in SRAM components with a CR2032 or CR1632 battery only as defined in the user manual or on the product. Batteries must be 3V only.
Keep new and used batteries out of reach of children at all times. Batteries can be a choking hazard, and if swallowed can cause internal chemical burns in as little as two hours and lead to death. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information.
SKIN IRRITANT
Under extreme usage or temperature conditions, battery leakage may occur. Do not allow leaked electrolyte to come into contact with eyes or skin. Immediately wash the affected area with clean water and seek medical advice.
Click on the icon at the top right corner of the screen to display the color legend and the complete list of tools and supplies for this manual in a scrollable dropdown list.
The colors and symbols featured in this manual correspond to specific actions or procedures. A detailed description for each color and symbol is contained in the dropdown.
Use the dropdown lists in the SELECT FILTERS: window at the top left of the page to select the preferred language, product model code, and instructional content. Product instructional content filters will vary.
Language Filter: Select Language first. When a new language is selected, all other selected filters will reset.
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Product model code and specification details can be identified with the serial number on the product. Model codes can be used to identify the product type, series name, model name, and product version associated with the production model year. Product details can be used to identify spare parts, service kit, and lubricant compatibility.
Model Code example: FS-LYRK-UFA-D1
FS = Product Type - Front Suspension
LYRK = Platform/Series - Lyrik
UFA = Model - Ultimate Flight Attendant
D1 = Version - (D - fourth generation, 1 - first iteration)
To identify the model code, locate the serial number on the product and enter it into the Search by Model Name or Serial Number field at www.sram.com/service.
Your product's appearance may vary from those pictured in this manual.
Images and examples pictured are for conceptual purposes and may vary from product design, appearance, and performance.
Consult sram.com/service whenever a separate manual is referenced in this document.
Read the full warranty policy for your components at sram.com/en/service/warranty.
For information about trademarks used in this manual, visit sram.com/website-terms-of-use.
Download the SRAM AXS app, available for free in the app stores, to create your SRAM account, add your components, and customize your SRAM AXS experience.
Through the app, you will also be able to:
Connect your components via Bluetooth to the SRAM AXS app.
Build and personalize multiple bicycle profiles.
Monitor bicycle performance and readiness.
Customize component behavior to match your riding style.
Assign custom actions to your controls.
For component customization within the SRAM AXS app, all AXS components must be paired into a single system. Procedures for pairing multiple systems, such as an AXS seatpost and AXS drivetrain, can be found in the System Pairing section.
For optimal system performance and compatibility make sure you have installed the latest version of the SRAM AXS app and component firmware. Firmware updates are performed through the app.
Highly specialized tools and supplies are required for the replacement and maintenance of your SRAM components. We recommend that you have a qualified SRAM dealer work on your SRAM components.
Flight Attendant can function as a dual suspension or front suspension only system.
Flight Attendant Front and Rear Suspension: Includes a (1) Flight Attendant suspension fork, a (2) Flight Attendant rear shock, and a (3) pedaling sensor.
Flight Attendant Front Suspension: Includes a (1) Flight Attendant suspension fork and a (2) pedaling sensor. If a Flight Attendant rear shock is NOT paired into the system, all rear shock modes, settings, functions, and procedures in this manual and the SRAM AXS app, do not function or apply to rear suspension.
A pedaling sensor can be found in a Flight Attendant Pedal Sensor-equipped DUB crankset, a Flight Attendant-compatible Power Meter, or a Flight Attendant-compatible E-Bike. A handlebar-mounted AXS Controller is optional, and is not required.
The Flight Attendant suspension fork, Flight Attendant rear shock (if installed), and pedaling sensor, as well as any additional AXS components, must be paired together for the complete Flight Attendant system to function properly.
Some Flight Attendant features are only available if an AXS Controller is paired into the Flight Attendant system. Refer to each Setting and Mode section in the manual, or the SRAM AXS app, for details.
Reverb AXS and Reverb AXS XPLR are NOT compatible with AXS Wireless Blips.
To ensure all Flight Attendant and AXS components function optimally, download the latest version of the SRAM AXS app.
Removal or unpairing of any one Flight Attendant component will stop the components from functioning as a complete system.
1. SRAM Battery | 4. LED Charge Level Indicator |
2. SRAM Battery Charger | 5. Micro USB Cable |
3. Battery Cover | 6. USB-C Cable |
Consult the SRAM Battery and Charger User Manual at sram.com/service for additional information.
1. Control Module | 7. Battery Latch |
2. Fork Damper | 8. AXS LED Indicator |
3. Mode/Setting LED (x5) | 9. AXS Button (Pairing, Battery Check) |
4. (−) Adjust Button | 10. SRAM Battery |
5. (+) Adjust Button | 11. Battery Block |
6. Menu Button |
Settings and Modes are identified by the color of the Flight Attendant Control Module LEDs.
Auto Mode, Override Mode, Manual Mode: Illuminated LED pictured (OPEN, PEDAL, LOCK) is an example of one activated suspension position. Activated suspension position (OPEN, PEDAL, LOCK) is terrain and/or condition dependent.
1. Rear Shock Module | 4. SRAM Battery |
2. LED Indicator | 5. Battery Latch |
3. AXS Button (Pairing, Battery Check) | 6. Battery Block |
1. Rear Shock Module | 4. SRAM Battery |
2. LED Indicator | 5. Battery Latch |
3. AXS Button (Pairing, Battery Check) | 6. Battery Block |
1. Seal Tube (non-threaded) | 5. AXS Button (Activation, Pairing, Battery Check) |
2. Alignment Tabs | 6. Expander Wedge/Bolt Assembly |
3. LED Indicator | 7. Battery: AAA Lithium/Iron Disulfide (Li/FeS2) |
4. Pedal Sensor Assembly |
1. Seal Tube (threaded) | 5. AXS Button (Activation, Pairing, Battery Check) |
2. Alignment Tabs | 6. Expander Wedge/Bolt Assembly |
3. LED Indicator | 7. Battery: AAA Lithium/Iron Disulfide (Li/FeS2) |
4. Pedal Sensor Assembly |
1. AXS Button (Pairing, Battery Check) | 4. Slide Lock |
2. Battery Sled | 5. Battery Sled Cap |
3. LED | 6. Battery: AAA Lithium |
a. Paddle | e. Mount Plug Screw |
b. Battery Cover | f. Clamp Bolt Holes |
c. MatchMaker X (MMX) Clamp | g. AXS Button (Pairing, Battery Check) |
d. AXS Controller Discrete Clamp | h. LED Indicator |
a. Rocker Paddle | e. Mount Plug Screw |
b. Battery Cover | f. Clamp Bolt Holes |
c. MatchMaker X (MMX) Clamp | g. AXS Button (Pairing, Battery Check) |
d. AXS Controller Discrete Clamp | h. LED Indicator |
1. Left MatchMaker X (MMX) Bridge | 4. Controller Buttons | 7. Battery Cover |
2. Right MatchMaker X (MMX) Bridge | 5. AXS Button (Pairing) | |
3. Left and Right Infinity Clamp | 6. LED Indicator |
Hands and gloves must be clean before handling the SRAM battery. Contact with sunscreen or hydrocarbon cleaners may cause the battery to crack.
Consult the coin cell and AAA battery manufacturers for safe handling instructions.
Keep the batteries out of reach of children.
Do not put the battery in your mouth. If ingested, seek medical attention immediately.
Do not use sharp objects to remove the batteries.
The AXS Controller (A) and Pedal Sensor (C) batteries are pre-installed. The SRAM batteries (B) are included separately and must be fully charged before installation and use.
If the AXS Controller coin cell battery is depleted, activating Flight Attendant, or any other paired AXS component, with the AXS Controller is not possible until the battery is replaced.
If a SRAM battery is depleted during use, Safe Mode will be activated. Front and rear dampers will switch to OPEN at the time of battery depletion and will remain open until the battery is recharged or replaced.
The Pedal Sensor requires a AAA Lithium/Iron Disulfide (Li/FeS2). Use only AAA Lithium/Iron Disulfide (Li/FeS2) batteries in the Pedal Sensor.
Only use a AAA Lithium battery in the Battery Sled.
The AXS component LED indicators illuminate when the component AXS button is pressed. The color of the LED indicates the battery charge level.
During use, if a Flight Attendant suspension component has a blinking red LED, the battery must be recharged or replaced.
Battery levels can also be checked in the SRAM AXS app.
For more information about SRAM and Quarq Power Meters, refer to the Quarq Power Meter User Manual at sram.com/service.
SRAM and Quarq DUB-PWR MTB Power Meter with AXS button: Check Battery Level
Push the slide lock in toward the LED.
Rotate the Battery Sled cap clockwise.
Remove the Battery Sled.
Press and release the AXS button to illuminate the LED. LED color indicates remaining battery charger level.
Align the groove on the Battery Sled with the slot in the crank spindle and install the Battery Sled.
Push the Battery Sled in and rotate the cap counterclockwise until it stops. The slide lock will release and lock the Battery Sled into the crank spindle.
For more information about SRAM and Quarq Power Meters, refer to the Quarq Power Meter User Manual at sram.com/service.
1-4. Remove the battery cover from each SRAM battery and charge both batteries. Consult the SRAM Battery and Charger User Manual at www.sram.com/service for charging instructions, battery maintenance, and travel guidelines.
Do not discard the battery cover. To protect the battery terminals, install the battery cover on the battery when it is not on the charger or component.
Do not discard the battery covers (A) and component battery blocks (B).
To prevent battery depletion during transportation, remove the battery and install the derailleur battery blocks and battery covers.
Failure to cover the battery and derailleur terminals could result in damage to the terminals.
1-2. Open the battery latch and remove the battery block.
The battery block is installed to protect the electronic terminals.
3-4. Insert the fully charged SRAM battery into the module and close the battery latch.
When installed correctly, the latch will snap into place.
Some Flight Attendant features are only available if a SRAM AXS Controller is paired into the Flight Attendant system. See each Setting and Mode section in the manual, or the SRAM AXS app, for details.
1. Apply friction paste to the brake lever and clamp.
2-3. Install the brake lever and clamp, and tighten the clamp bolt to the specified torque.
4. Remove the dummy screw.
5. Position the AXS Controller inward or outward.
6. Install the dummy screw and tighten it to the specified torque.
7. Install the AXS Controller and bolt.
8. Tighten the AXS Controller bolt to the specified torque.
9. Loosen the MMX mounting bracket bolt.
10. Adjust the AXS Controller vertically to the preferred position.
11. Tighten the MMX mounting bolt to the specified torque.
1. Apply friction paste to the discrete clamp.
2. Install the discrete clamp onto the handlebar.
3. Remove the dummy screw.
4. Position the AXS Controller inward or outward.
5. Install the dummy screw and tighten it to the specified torque.
6. Install the RockShox AXS Controller and bolt.
7. Tighten the RockShox AXS Controller bolt the specified torque.
8. Adjust the RockShox AXS Controller vertically to the preferred position.
9. Tighten the discrete clamp bolt to the specified torque.
1. Loosen the clamp bolt.
2. Install the SRAM AXS Pod Controller with the (A) pointed tip aligned with the open slot in the clamp.
3. Loosely tighten the clamp bolt enough to prevent the SRAM AXS Pod Controller from rotating.
4. Install the T-nut into the clamp.
5. Apply friction paste to the inner clamp surfaces.
6. Loosely install the clamp and brake lever onto the handlebar.
7. Secure the clamp around the handlebar and onto the brake lever.
8. Tighten the clamp bolt.
9. Install the slotted washer onto the clamp.
10. Install the bridge and SRAM AXS Pod Controller onto the slotted washer. Install and tighten the bolt loosely; do not tighten the bolt to the specified torque.
11. Loosen the bridge bolt.
12. Rotate the SRAM AXS Pod Controller in the bridge to the preferred angle.
13. Tighten the bridge pinch bolt.
14. Loosen the bridge mount bolt.
15. Slide the bridge horizontally to the preferred position.
16. Slide the bridge vertically to the preferred position.
17. Hold the bridge in place and tighten the bolt to the specified torque.
1. Loosen the clamp bolt.
2. Install the SRAM AXS Pod Controller with the (A) pointed tip aligned with the open slot in the clamp.
3. Loosely tighten the clamp bolt enough to prevent the SRAM AXS Pod Controller from rotating.
4. Loosely install the discrete clamp onto the handlebar.
5. Install the grip according to the manufacturer's instructions.
6. Loosen the clamp bolt.
7. Rotate the SRAM AXS Pod Controller in the clamp to the preferred angle.
8. Slide the bridge horizontally on the handlebar to the preferred position.
9. Rotate the bridge on the handlebar to the preferred position.
10. Hold the SRAM AXS Pod Controller and bridge in place, then tighten the bridge pinch bolt to the specified torque.
Locate and record the AXS serial number on the Flight Attendant Control Module.
The serial number can be used in the SRAM AXS app to identify the Flight Attendant Control Module.
All paired components in the system will be linked to the Control Module.
After all components and fully charged batteries have been installed, complete the setup process before first use.
Activate the Pedal Sensor
Pair the system
Set suspension air pressure
Calibrate the system
Select Bias Adjustment
Set Low Speed Compression (LSC) damping (ZEB/Lyrik/Pike and Super Deluxe, Vivid Air, Vivid Coil)
A new Pedal Sensor ships in a non-active state and must be activated before it can be paired into the Flight Attendant system.
Press and hold the AXS button for 5 seconds until the LED illuminates, then release. The Pedal Sensor is now ready to be paired.
A Pedal Sensor only needs to be activated once.
A SRAM and Quarq DUB-PWR MTB Power Meter crankset includes an AXS button, ships in an active state, and does NOT require activation before it can be paired into a Flight Attendant system.
SRAM and Quarq DUB-PWR MTB Power Meter Models:
XX Eagle AXS Transmission Power Meter Crankset (FC-XX-P-D1)
X0 Eagle AXS Transmission Power Meter Crankset (FC-X0-P-D1)
XX Eagle AXS Transmission Power Meter Crank Arm (PM-XX-ASSY-D1)
X0 Eagle AXS Transmission Power Meter Crank Arm (PM-X0-ASSY-D1)
Proceed to System Pairing.
Refer to SRAM.com for additional power meter information.
A SRAM and Quarq spider MTB Power Meter crankset does not include an AXS button, but can be paired into a Flight Attendant system with the SRAM AXS app. SRAM and Quarq spider MTB Power Meter Models:
XX SL Eagle AXS Transmission Power Meter Crankset (FC-XX-SLP-D1)
XX1 Eagle Boost Power Meter Spider (PM-XX-1-C1)
SRAM AXS Power Meter Spider (PM-AXS-SPDR-D2)
Quarq DZero Power Meter Spider (PM-DZ-SPDM-D1)
Proceed to System Pairing. Pair all Flight Attendant and AXS components, then go to the SRAM AXS app to add the Power Meter, as a Pedal Sensor, and complete the Pairing process with the Power Meter.
Refer to SRAM.com for additional power meter information.
Flight Attendant requires a Flight Attendant suspension fork which includes the Flight Attendant Control Module. The Flight Attendant Control Module on the fork begins and ends the pairing session.
SRAM Eagle Powertrain E-Bikes with Flight Attendant: The SRAM Eagle Powertrain display is the primary component which begins and ends the pairing process. Refer to the SRAM Eagle Powertrain User Manual for pairing Flight Attendant with a SRAM Eagle Powertrain bicycle into a single AXS system.
The Flight Attendant rear shock (if paired into the system), pedaling sensor, and optional AXS Controller, must all be paired with the Control Module on the fork before use.
Complete all System Pairing procedures for all installed Flight Attendant and AXS components.
For optimal performance, pair all other SRAM and RockShox AXS components with Flight Attendant to create one AXS system. After multiple AXS components have been paired into one system, functions and preferences can be configured in the SRAM AXS app.
To ensure all Flight Attendant and AXS components function optimally, download the latest version of the SRAM AXS app.
If pairing Flight Attendant components only, begin the pairing session with the Flight Attendant Control Module.
1. Press and hold the AXS button on the Control Module until the AXS LED blinks slowly, then release.
The pairing process will time out after 30 seconds of inactivity.
2. Press and hold the AXS button on the Rear Shock Module until the AXS LED blinks quickly, then release.
Bicycles with a Pedal Sensor and external Pedal Senser AXS button, proceed to step 3a.
Bicycles with a SRAM and Quarq DUB-PWR MTB Power Meter with an AXS button, proceed to step 3b.
Bicycles with a SRAM and Quarq spider MTB Power Meter with no AXS button, proceed to step 4.
Flight Attendant equipped E-Bikes (without a Pedal Sensor, excluding SRAM Eagle Powertrain E-Bikes), proceed to step 4 or 8.
Pedal Sensor with external AXS button:
3a. Press and hold the AXS button on the Pedal Sensor until the AXS LED blinks quickly, then release.
Proceed to step 4.
SRAM and Quarq DUB-PWR MTB Power Meter with AXS button:
3b. Push the slide lock in toward the LED.
3c. Rotate the Battery Sled cap clockwise
3d. Remove the Battery Sled.
3e. Press and hold the AXS button on the Battery Sled until the AXS LED blinks quickly, then release.
NOTE: If Battery Sled installation takes too long, Pairing can time out and will need to be restarted. Install the Battery Sled after pairing is complete. Proceed to step 4. After step 5, return to step 3f and install the Battery Sled.
3f. Align the groove on the Battery Sled with the slot in the crank spindle and install the Battery Sled.
3g. Push the Battery Sled in and rotate the cap counterclockwise until it stops. The slide lock will release and lock the Battery Sled into the crank spindle.
Proceed to step 4.
Pair AXS Controllers, and SRAM AXS and RockShox AXS Components Optional:
Continue with steps 4 - 8 to pair AXS Controllers, a SRAM AXS rear derailleur, and a RockShox Reverb AXS seat post into the Flight Attendant system, as applicable. Proceed to step 8 to end pairing after all installed Flight Attendant and AXS components have been paired.
If two AXS Controllers are paired into the system, pair the right AXS Controller first, before the left AXS Controller.
After pairing, AXS Controller button function can be assigned in the SRAM AXS app as preferred.
4. Right Controller - if installed (optional): Press and hold the AXS button on the right AXS Controller until the LED blinks quickly, then release.
The right AXS Controller actuates a SRAM AXS rear derailleur. Pair the right AXS Controller before the left AXS Controller.
5. Left Controller - if installed (optional): Press and hold the AXS button on the left AXS Controller until the LED blinks quickly, then release.
The left AXS Controller actuates Flight Attendant and Reverb AXS (if installed).
SRAM Eagle Powertrain E-Bikes with Flight Attendant: Flight Attendant Override Mode cannot be activated with an AXS Controller if the system includes Reverb AXS.
6-7. If installed (optional): Press and hold the AXS button on the SRAM AXS rear derailleur and/or the RockShox Reverb AXS seat post until the AXS LED blinks quickly, then release.
Refer to the appropriate SRAM or RockShox AXS component or system user manual for more information.
8. Press and release the AXS button on the Flight Attendant Control Module to end the pairing session, or wait 30 seconds for the session to time out. The AXS LED will stop blinking.
Confirm all Components are Paired:
Successful pairing can be verified with the SRAM AXS app. All paired components will be listed below the Flight Attendant Control Module.
If any Flight Attendant or AXS component does not respond, repeat the pairing process.
The pairing process does not need to be repeated when any battery is removed and/or replaced.
The pairing process must be repeated if any components are replaced, added, or removed.
SRAM or Quarq Spider MTB Power Meter or E-Bike:
For a bicycle with a SRAM or Quarq spider MTB Power Meter (no AXS button), or a Flight Attendant equipped E-Bike with no Pedal Sensor and no AXS button, go to the SRAM AXS app to complete the pairing process.
To pair additional AXS components (AXS rear derailleur, Reverb AXS) into one AXS system, begin and end pairing with the Flight Attendant Control Module on the fork.
Flight Attendant and AXS components can be paired in any order* after beginning with the Flight Attendant Control Module.
*When pairing two SRAM AXS Pod Controllers into the system, pair the right Pod Controller first. Adjust Pod Controller button function in the SRAM AXS app as preferred. Refer to the Eagle Transmission User Manual for additional information.
Pictured is a multi-system pairing example beginning (1) and ending (8) with the Flight Attendant Control Module (fork).
After beginning with the Flight Attendant Control Module (fork), all Flight Attendant and SRAM AXS components can be paired in any order. Pairing must end with the Flight Attendant Control Module (fork).
**For a bicycle with a SRAM or Quarq spider MTB Power Meter (spider - no AXS button) or a Flight Attendant equipped E-Bike (no Pedal Sensor and no AXS button) go to the SRAM AXS app to complete the pairing process.
Spring air pressure, which affects system Calibration and suspension performance, is set in the same manner as traditional suspension components, and must be set before system Calibration.
Rebound damping can be set and adjusted at any time.
Manual Mode is the active default mode for a new Flight Attendant system.
From the Manual Mode OPEN position, set front and rear spring air pressure.
Refer to the RockShox Suspension Tuning Guide for spring air pressure and rebound damper setting procedures.
ZEB, Lyrik, Pike, SID (DebonAir+): Follow air pressurization procedures for DebonAir+.
SID SL (DebonAir): Follow Set Sag procedures.
Super Deluxe, SIDLuxe, Vivid Air, Vivid Coil: Follow Set Sag procedures.
To ensure the system is set up correctly for the bicycle, Flight Attendant must be calibrated once per bicycle installation or component replacement, and before the bicycle is ridden.
The system can be calibrated only after all components have been paired, and can be recalibrated at any time after the first system calibration.
Flight Attendant Front Suspension and Flight Attendant Rear Suspension: Vertical Calibration and Tilt Calibration must be completed.
Flight Attendant Front Suspension ONLY: Only Vertical Calibration must be completed.
Auto mode cannot be enabled until Flight Attendant has been Calibrated.
Find an indoor level surface for accurate calibration.
Position the bicycle upright 90° on a flat level surface with the handlebars even.
Calibration begins from Manual Mode (OPEN) or Auto Mode (OPEN).
1. CALIBRATE VERTICAL: Lower the seat and sit on the bicycle with the rear suspension and/or front suspension compressed in the sag position.
Important: Rear suspension and/or front suspension spring air pressure must be set before calibration.
2. To begin Calibration, press and hold the (−) and (+) buttons simultaneously for 3 seconds.
3. When the PEDAL LED pulses White slowly, release the (−) and (+) buttons and continue to hold the bicycle upright and steady.
4. Hold the bicycle 90° vertical and steady.
Do not move the bicycle.
5. When the PEDAL LED blinks White quickly, Vertical Calibration is complete.
Flight Attendant Front Suspension only: If a Flight Attendant rear shock is NOT paired into the system (hardtail or dual suspension with standard rear shock), the OPEN LED will then pulse green to indicate system Calibration is complete. Proceed to Set Bias Adjustment.
6. Front and Rear Suspension: When the OPEN LED pulses White slowly, the system is ready for Tilt Calibration.
Tilt Calibration is required if a Flight Attendant fork and Flight Attendant rear shock are paired into the system.
Tilt Calibration is NOT required if only a Flight Attendant fork is paired into the system.
Flight Attendant Front Suspension only: Proceed to 'SET BIAS ADJUSTMENT'.
1. CALIBRATE TILT: When the OPEN LED pulses White slowly, unweight the suspension and stand over the bicycle.
2. Slowly start to tilt the bicycle toward the non-drive side and hold it steady.
3. Hold the bicycle steady in the tilted position with the handlebar straight.
When the OPEN LED blinks White quickly, Tilt Calibration is successful.
4. The OPEN LED will then pulse Green to indicate system Calibration is complete.
Repeat the Calibration process to improve accuracy if 1) the bicycle moved while holding steady during Vertical and Tilt Calibration, 2) front and/or rear shock air spring pressure and sag is changed, 3) any Flight Attendant component is replaced, 4) wheel size is changed, or 5) fork travel is changed.
Repeat the Calibration procedure as needed.
Vertical Calibration Tilt Indication (Red LED) During Vertical Calibration, Red LEDs may illuminate indicating that the bicycle is leaned too far in the direction of the Red LED.
Tilt the bicycle slowly toward the PEDAL LED until only the PEDAL LED blinks White quickly.
Tilt Calibration Tilt Indication (Red LED)
During Calibration, Red LEDs may illuminate indicating that the bicycle is leaned too far in the direction of the Red LED.
Tilt the bicycle slowly toward the pulsing White OPEN LED until only the White OPEN LED blinks quickly.
System Time Out (Red LEDs):
If Calibration is not successful after 25 seconds during Vertical or Tilt Calibration, the OPEN, PEDAL, and LOCK position LEDs will flash Red simultaneously.
When the Red LEDs stop flashing, Calibration is canceled and the system will return to the previously active mode.
Re-start the Calibration process.
Exit (Red LEDs):
If any button on the Flight Attendant Control Module is pressed during Calibration, the OPEN, PEDAL, and LOCK position LEDs will flash Red simultaneously.
When the LEDs stop flashing, Calibration is canceled and the system will return to the previously active mode.
Re-start the Calibration process.
Rear Shock Error (Cyan LEDs):
If the rear shock was not detected during calibration, the OPEN, PEDAL, and LOCK position LEDs will flash Cyan simultaneously.
Wake the rear shock with movement and re-start the Calibration process. Check the rear shock battery charge level if the rear shock does not awaken.
Flight Attendant Front Suspension Only: Rear Shock Error Cyan LEDs will illuminate only if a Flight Attendant rear shock is paired into the system. If a Flight Attendant rear shock is NOT paired into the system, a rear shock detection error will not occur.
Bias Adjustment determines how trail bumps and rider pedaling influence Flight Attendant's automatic suspension system while riding in Auto Mode.
Flight Attendant has 5 levels of Bias to match your riding style. Bias Adjustment starts with a default level of 'Zero Bias' which is a base setting for most riders.
Higher values bias the system toward firmness and efficiency with an increased likelihood of activating the LOCK position. Lower Bias values provide a more OPEN system that is less likely to activate the LOCK position.
Refer to the SRAM AXS app for setting Bias Adjustment level using the app.
Bias Adjustment selection must begin from Auto Mode.
Press and hold the Menu button until the OPEN LED is green.
1-2. Press and release the Menu button until the PEDAL LED (Zero Bias default) is magenta.
3. Press the (−) button to set a Bias Level that favors the OPEN position.
3. Press the (+) button to set a Bias Level that favors the LOCK position.
4. Press and hold the Menu button until Auto Mode is reactivated and one LED turns green, or wait 10 seconds to exit back to Auto Mode.
Set the desired Flight Attendant rear suspension and/or front suspension Low Speed Compression (LSC) damper settings.
LSC settings function independently of Flight Attendant Modes and remain set to the selected settings until changed manually with the Flight Attendant Control Module.
As with standard suspension components, LSC adjustment only affects OPEN position performance and has no effect on the PEDAL or LOCK position settings.
LSC can be adjusted from Auto Mode or Manual Mode.
Set Fork LSC: From Auto Mode or Manual Mode, press and release the Menu button until the bottom left LED is blue; default setting 1 (lowest LSC).
Each LED illuminates at two brightness levels. 10 settings are available.
Press the (+) button to increase LSC damping.
Press the (−) button to decrease LSC damping.
Press and hold the Menu button, or wait 10 seconds, to return to the previously activated Mode.
Set Rear Shock LSC: From Auto Mode or Manual Mode, press and release the Menu button until the bottom left LED is cyan; default setting 1 (lowest LSC).
Each LED illuminates at two brightness levels. 10 settings are available.
Press the (+) button to increase LSC damping
Press the (−) button to decrease LSC damping.
Press and hold the Menu button, or wait 10 seconds, to return to the previously activated Mode.
Flight Attendant functions can be selected with the Flight Attendant Control Module Menu button. Functions include Settings and Modes.
Modes actuate and adjust suspension position in Auto, Manual, Override, or Safe Mode.
Settings are used to select Low Speed Compression (LSC) damper settings, and select suspension Auto Mode Bias Adjustment level. Refer to Flight Attendant Setup for more information about Settings.
Suspension Position is the electronically activated suspension setting (OPEN, PEDAL, or LOCK) while in Auto, Manual, Override , or Safe Mode.
Suspension Position is automatically adjusted in Auto Mode based on selected Bias Adjustment, and can be selected manually when in Manual Mode with the AXS Controller or Control Module. One pre-selected Override Suspension Position can be activated when in Auto Mode with the AXS Controller which instantly overrides Auto Mode.
Front and rear suspension can be in separate suspension positions while riding in Auto mode. Two green LEDs will illuminate when different suspension positions are active for front and rear suspension.
One green LED will illuminate for the active front suspension position if a rear shock is not paired into the system.
Auto Mode is the primary mode of operation. Green LEDs indicate that the system is in Auto Mode.
While in Auto Mode, Flight Attendant reads rider inputs and trail conditions to instantly adjust suspension positions. The rear suspension and/or front suspension will automatically move between OPEN, PEDAL, and LOCK suspension positions while riding.
The Control Module LEDs indicate the activated suspension positions.
Suspension position adjustments are made while riding based on the selected Bias Adjustment level (more OPEN or more LOCK actuation).
Auto Mode is the default mode when Flight Attendant is 'awake', or on.
To activate Auto Mode from any other Mode, press and hold the Menu button until one LED pulses green.
Flight Attendant will monitor and adjust the rear suspension and/or front suspension automatically while riding.
Suspension position adjustments are made based on the selected Bias Adjustment level (more OPEN or more LOCK actuation).
Adjust the Bias level at any time as needed to achieve the desired Auto Mode ride characteristics.
Use Auto Mode to maximize pedaling efficiency and to allow the system to adjust the suspension automatically.
Auto Mode is the primary mode of operation. Green LEDs indicate that the system is in Auto Mode.
While in Auto Mode, Flight Attendant reads rider inputs and trail conditions to instantly adjust suspension positions. The rear suspension and/or front suspension will automatically move between OPEN, PEDAL, and LOCK suspension positions while riding.
If the paired Flight Attendant system includes a SRAM or Quarq Flight Attendant-compatible MTB Power Meter, 'Adaptive Ride Dynamics' is available, and can be activated in the SRAM AXS app.
The Control Module LEDs indicate the activated suspension positions and active Effort Zones while riding.
With 'Adaptive Ride Dynamics' activated, two additional Control Module LEDs will illuminate (bottom left and bottom right) indicating the active Effort Zone as pedaling and terrain vary.
Effort Zone LEDs will begin to illuminate after Flight Attendant has processed intitial ride data, typically after the first ride.
Suspension position adjustments are made while riding are guided by the selected Bias Adjustment level.
Adaptive Ride Dynamics is not available on E-Bikes.
For more information about Adaptive Ride Dynamics, refer to the SRAM AXS app.
To activate Auto Mode from any other Mode, press and hold the Menu button until one LED pulses green.
Fork PEDAL Disabled is a SRAM AXS app activated Auto Mode feature that limits front suspension positions to OPEN position and LOCK position only. The fork compression damper will not activate the PEDAL suspension position in Auto Mode when Fork PEDAL Disabled is turned ON in the SRAM AXS app.
When Fork PEDAL Disabled is turned on in the SRAM AXS app, the fork will only toggle between the OPEN and LOCK suspension positions when riding in Auto Mode. The rear shock will continue to toggle between the OPEN, PEDAL, and LOCK suspensions positions when riding in Auto Mode.
Use Fork PEDAL Disabled to turn the fork PEDAL suspension position off when riding in Auto Mode.
To turn Fork PEDAL Disabled on, go to the Auto Mode screen in the SRAM AXS app and select Fork PEDAL Disabled (check mark).
To turn Fork PEDAL Disabled off, go to the Auto Mode screen in the SRAM AXS app and select Fork PEDAL Disabled (no check mark).
Refer to the SRAM AXS app for more details about Fork PEDAL Disabled.
PEDAL Disabled is a SRAM AXS app activated Auto Mode feature that limits front and rear suspension positions to OPEN position and LOCK position only. The fork and rear shock compression dampers will not activate PEDAL position in Auto Mode when PEDAL Disabled is turned ON in the SRAM AXS app.
When PEDAL Disabled is turned on in the SRAM AXS app, the fork and rear shock will only toggle between the OPEN and LOCK suspension positions when riding in Auto Mode.
Use PEDAL Disabled to turn the fork and rear shock PEDAL suspension position off when riding in Auto Mode.
To turn PEDAL Disabled on, go to the Auto Mode screen in the SRAM AXS app and select PEDAL Disabled (check mark).
To turn PEDAL Disabled off, go to the Auto Mode screen in the SRAM AXS app and select PEDAL Disabled (no check mark).
Refer to the SRAM AXS app for more details about PEDAL Disabled.
Manual Mode can only be activated from the Flight Attendant Control Module Menu button. Manual Mode allows the suspension to be put into OPEN, PEDAL, or LOCK suspension position manually by the rider.
Suspension air spring settings should be set with the system in Manual Mode, in the OPEN position. Refer to the RockShox Suspension Tuning Guide or Front and Rear Suspension User Manuals for further information.
Use the Flight Attendant Control Module (fork) (−) and (+) buttons, or the AXS Controller if installed, to change suspension positions while riding in Manual Mode.
To activate Manual Mode, press and hold the Menu button until the OPEN suspension position LED is red.
OPEN is the default Manual Mode suspension position when Flight Attendant is activated for the first time.
To reactivate Auto Mode, press and hold the Menu button until the suspension position (OPEN, PEDAL, OR LOCK) LED is green.
Flight Attendant Control Module: Press the Control Module (−) (+) adjustment buttons to select a suspension position (OPEN, PEDAL, or LOCK).
AXS Controller: Press the assigned AXS Controller paddle to cycle through and select a suspension position (OPEN, PEDAL, or LOCK).
With the AXS Controller, the rider can manually deactivate Auto Mode and activate Override Mode which activates a preselected suspension position (OPEN, PEDAL, or LOCK).
SRAM Eagle Powertrain E-Bikes with Flight Attendant: Flight Attendant Override Mode cannot be activated with an AXS Controller if the system includes Reverb AXS.
The system will remain in Override Mode until Auto Mode is reactivated with the AXS Controller.
LOCK is the default Override suspension position. Use the SRAM AXS app to change the Override Mode position from LOCK to OPEN or PEDAL.
Use the SRAM AXS app to change AXS Controller button press timing to enter Override Mode.
When in Auto Mode, press and hold the assigned AXS Controller paddle for ONE SECOND to activate Override Mode.
The Control Module LED will illuminate and pulse orange when the system is in Override Mode.
Press and release the AXS Controller paddle to return to Auto Mode.
The Control Module LED will illuminate and pulse green when the system is in Auto Mode.
Launch Control sets the Flight Attendant suspension system to the LOCK suspension position (front and rear suspension, or front suspension only if a Flight Attendant rear shock is not installed) for maximum efficiency at race starts. Launch Control automatically deactivates and returns to Auto Mode either after a preset time/duration, or when a bump is encountered, whichever occurs first.
When to use Launch Control:
Optimized Race starts: Sets and holds the suspension to the LOCK suspension position for a powerful start.
Hands-free operation: After activated with the AXS controller or the + button on the fork Control Module, no additional rider input is needed during the race start. Activate and go.
Customizable settings: Adjust timeout and bump size sensitivity to meet your race needs, and return to Auto Mode as you determine.
How to use Launch Control:
All Flight Attendant components must be paired and awake.
Go to Launch Control in the SRAM AXS app.
Turn Time Release on and set timer and/or turn Bump Release on and set bump sensitivity.
Press and hold the AXS controller button assigned to Flight Attendant, or the + button on the fork Control Module, down for five seconds.
Launch Control is activated when pedaling begins and deactivates according to Time Release and/or Bump Release settings.
LAUNCH CONTROL SETTINGS
In the SRAM AXS app, Time Release or Bump Release can be activated individually, or both can be activated simultaneously. Bump Release overrides Time Release.
Time Release: Time Release controls how long Flight Attendant remains in Launch Control before returning to Auto Mode. The timer starts with the first pedal stroke. Time Release will be overridden if Bump Release is activated and a bump deactivates Launch Control first.
In the SRAM AXS app, turn Time Release on and set Released Time to the preferred duration. The suspension will stay in the LOCK suspension position from the first pedal stroke through the set Locked Time. Flight Attendant returns to Auto Mode when the Release Time selected is reached.
Bump Release: Bump Release determines what bump size will deactivate Launch Control and return to Auto Mode. Bump Release sensitivity can be set to control when Launch Control will deactivate.
In the SRAM AXS app, turn Bump Release on and move the Bump Release sensitivity slider to the preferred setting to override Time Release (if activated) and deactivate Launch Control.
Refer to the SRAM AXS app for the latest Launch Control app screen interface.
After Launch Control settings have been set in the SRAM AXS app, Launch Control is activated at race start by pressing the assigned AXS controller button, or the + button on the fork Control Module, down for five seconds.
When Time Release is enabled, all five LEDs will pulse red slowly until pedaling begins, and will increase in speed once pedaling begins and the countdown timer starts.
When only Bump Release is enabled, all five LEDs will pulse red twice quickly until a bump is contacted, then Flight Attendant returns to Auto Mode.
When Safe Mode has been activated, the OPEN, PEDAL, and, LOCK position LEDs will illuminate and pulsate yellow and suspension Position switches to OPEN.
The Flight Attendant system enters Safe Mode when the battery level of the Fork Control Module or Rear Shock Module has reached a low state, or if a battery is missing from the fork or rear shock.
Install a fully charged battery to return to Auto Mode.
Safe Mode (OPEN) may also be activated if communication with the rear shock is lost due to its sleep (off) cycle.
Wake the rear shock with movement to restore communication.
If three yellow LEDs illuminate and pulsate, Safe Mode has been activated.
Settings cannot be adjusted in the SRAM AXS app when Safe Mode is activated.
Safe Mode cannot be exited until the triggering issue has been resolved.
Refer to the table below to troubleshoot and restore function.
CAUSE:
Control Module battery has reached a low charge level.
Rear Shock Module battery has reached a low charge level.
CORRECT: Press AXS button, check LED color. If flashing red, battery has reached a low charge level. Replace battery with fully charged battery.
VERIFY: Wake components and confirm Control Module LED pulses green, and Auto Mode has been activated.
PREVENT: Check battery levels before each ride and charge or replace batteries as needed.
CAUSE:
Control Module has lost communication with rear shock.
a) CORRECT: Confirm rear shock SRAM battery is installed. Install SRAM battery.
b) CORRECT: Rear Shock may be asleep (off). Move bicycle to wake (on) the rear shock.
VERIFY: Wake components and confirm Control Module LED pulses green, and Auto Mode has been activated.
a) PREVENT: Confirm SRAM battery latch is closed correctly.
b) PREVENT: Move bicycle to wake rear shock before using Flight Attendant.
The Flight Attendant Control Module will enter Search Mode and cycle through all five yellow LEDs if the Control Module is searching for a Pedal Sensor, Flight Attendant compatible SRAM or Quarq MTB power meter, or a Flight Attendant equipped E-Bike (as a cadence sensor).
Connectivity with Flight Attendant can be confirmed in the SRAM AXS app.
For a bicycle equipped with a Flight Attendant compatible SRAM or Quarq Power Meter, rotate the crankset 360 degrees backward to wake the power meter. Refer to the SRAM AXS app for more details.
For a Flight Attendant equipped E-Bike, turn the bicycle on and wake all Flight Attendant components. Refer to the SRAM AXS app for more details.
When the Pedal Sensor, Flight Attendant compatible SRAM power meter, or Flight Attendant equipped E-Bike has been detected, the OPEN green LED will illuminate.
To activate Manual Mode and begin the Calibration process, press and hold the Menu button until the OPEN suspension position LED is red.
OPEN is the default Manual Mode suspension position when Flight Attendant is activated for the first time.
If Search Mode persists, Manual Mode can be activated for the duration of the ride with a press and hold of the Mode button.
Damper Error Mode - Fork
Flight Attendant will alert you if there is a fork Control Module hardware malfunction. To resolve this issue, remove the SRAM battery from the fork Control Module and reinstall it. The Control Module will re-home itself and set the compression damper to the default OPEN position. If the Control Module repeats the Fork Damper Error Mode alert after installing the SRAM battery, attempt to remove and reinstall the Control Module as instructed in the 2022+ Flight Attendant Service Manual: Pike Lyrik ZEB (Control Module Installation section) or the 2024+ SID SL SID Service Manual (Control Module Installation section). If the Control Module repeats the alerts after reinstalling the Control Module, contact SRAM Rider Support for more information.
Damper Error Mode - Shock
Flight Attendant will alert you if there is a Rear Shock Module hardware malfunction. To resolve the issue, remove the SRAM battery from the Rear Shock Module and reinstall it. The Rear Shock Module will re-home itself and set the compression damper to the default OPEN position. If the Rear Shock Module repeats the alert after installing the SRAM battery, contact SRAM Rider Support for more information.
Flight Attendant is ready to operate when fully charged batteries are installed, pairing and calibration have been completed, Settings have been selected, and the front and rear suspension have been set up properly.
When the system 'wakes up' from bicycle movement, Flight Attendant is activated and the bicycle is ready to ride. Switch Modes as desired with the Control Module or the AXS Controller.
Make any necessary suspension setting adjustments after a few rides to refine the suspension setup.
Use the SRAM AXS app for additional system details, to customize settings, or to make further adjustments.
Flight Attendant components require periodic cleaning and basic service to maintain proper function.
Failure to maintain and service your RockShox components can result in premature product malfunction and/or failure.
Before suspension disassembly and service, activate Manual Mode with the Flight Attendant Control Module and set the suspension to the OPEN position using the (−) or (+) button.
Compress the suspension fork and rear shock to confirm each damper is in the OPEN position and compresses freely.
Remove the SRAM batteries from each suspension component and install the battery blocks before service.
Consult the Flight Attendant suspension fork and rear shock service manuals at www.sram.com/service for service interval schedules, procedures, and further details.
It is recommended that you periodically clean your Flight Attendant components.
Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with water and allow the parts to dry.
Remove the SRAM batteries and install the battery blocks into the Flight Attendant Control Module and rear shock Module before cleaning.
Do not clean the components with a power washer.
Do not use acidic or grease-dissolving agents, including any type of vinegar. Do not soak or store Flight Attendant components or the AXS Controller in any cleaning product or liquid. Chemical cleaners and solvents can damage plastic components.
SRAM Battery:
Storage conditions: Temperature from -40°C to 70°C, humidity from 10% to 85%
Operating conditions: Temperature from -10°C to 40°C, humidity from 0% to 100%
Service life: 5 years
Remove the SRAM batteries and Pedal Sensor, or Power Meter Battery Sled, battery to preserve battery life during long term storage and when the bicycle is transported.
Remove the Pedal Sensor, or Power Meter Battery Sled, from the crank, and remove the AAA battery to preserve battery life.
Remove the SRAM batteries and install the battery blocks and battery covers when the bicycle is being transported or not in use for long periods of time. Failure to remove the SRAM batteries could result in battery depletion.
Failure to cover the battery and AXS component terminals could result in damage to the terminals.
Battery replacement procedures are the same for all AXS controllers.
Replace the AXS controller battery if the AXS LED illuminates red.
1. Use a coin to remove the battery cover.
2-3. Remove the battery from the cover.
To prevent moisture damage do not remove the battery cover o-ring seal.
4. Insert a new CR2032 coin cell battery into the battery cover, positive terminal side first.
5. Reinstall the battery cover.
6. Use a coin to turn the cap clockwise to align the dots and lock it into place.
To avoid permanent damage to the Pedal Sensor caused by battery corrosion, ONLY use AAA Lithium/Iron Disulfide (Li/FeS2) non-rechargeable batteries. Do NOT use rechargeable Lithium (Li-ion), alkaline, or nickel metal hydride (Ni-MH) batteries in the Pedal Sensor.
Only use a AAA Lithium battery in the Battery Sled.
1. Loosen the Pedal Sensor expander wedge bolt.
2. Remove the expander wedge.
3. Loosen the Pedal Sensor bolt (drive side) while pushing the Pedal Sensor assembly into the crank spindle.
Only loosen the expander wedge bolt enough to dislodge the wedge; do not remove the bolt.
1. Loosen the Pedal Sensor expander wedge bolt (drive side).
Only loosen the expander wedge bolt enough to dislodge the wedge; do not remove the bolt.
2. Loosen the crank arm pinch bolts.
Only loosen the pinch bolts; do not remove.
3. Unthread the Pedal Sensor from the non-drive side crank arm and spindle.
4. Remove the Pedal Sensor from the crank spindle.
SRAM and Quarq MTB DUB-PWR Power Meter Battery Sled with AXS button:
1. Push the slide lock in toward the LED.
2. Rotate the Battery Sled cap clockwise.
3. Remove the Battery Sled.
3. With the tapered end on a flat soft surface, push down holding the seal tube.
4. The seal tube will snap free from the Pedal Sensor assembly.
5. Remove the seal tube.
6. Remove the AAA Lithium battery.
Do not use a metal tool to remove the battery.
7. Install a new AAA Lithium battery in the correct orientation.
The Pedal Sensor requires a AAA Lithium/Iron Disulfide (Li/FeS2). Use only AAA Lithium/Iron Disulfide (Li/FeS2) batteries in the Pedal Sensor.
Only use a AAA Lithium battery in the Battery Sled.
8. Optional Service: Remove the o-rings from the Pedal Sensor assembly and seal tube, and discard them.
Clean the o-ring grooves with a damp shop towel.
9. Apply grease to new o-rings and install them onto the Pedal Sensor assembly and seal tube.
Consult the RockShox Spare Parts Catalog at www.sram.com/service for available spare part kits.
10. Install the Pedal Sensor assembly into the seal tube.
11. Align the tabs and press both pieces together until the tube snaps into place.
12. Install the expander wedge/bolt assembly.
13. Thread the bolt finger tight.
1. Install the Pedal Sensor into the non-drive side crank spindle.
2-3. While pressing the end of the Pedal Sensor into the crank with your thumb, tighten the expander wedge bolt to the specified torque.
To avoid damage to the expander wedge, do not over tighten the expander wedge bolt.
1. Install the Pedal Sensor into the non-drive side crank spindle.
2. Thread the Pedal Sensor into the non-drive side crank arm and spindle.
3. Tighten the expander wedge bolt to the specified torque.
To avoid damage to the expander wedge, do not over tighten the expander wedge bolt.
4. Tighten the crank pinch bolts to the crank manufacturer's torque specification.
To avoid damage to the crank arm, do not over tighten the pinch bolts.
SRAM and Quarq MTB Power Meter (DUB-PWR) with AXS button:
1. Align the groove on the Battery Sled with the slot in the crank spindle and install the Battery Sled.
2. Push the Battery Sled in and rotate the cap counterclockwise until it stops. The slide lock will release and lock the Battery Sled into the crank spindle.
SRAM and Quarq Spider MTB Power Meter without AXS Button:
For SRAM and Quarq spider MTB Power Meters, refer to the Quarq Power Meter User Manual at sram.com/service for battery safety, removal, and installation procedures.
SRAM and Quarq spider MTB Power Meter Models:
XX SL Eagle AXS Transmission Power Meter Crankset (FC-XX-SLP-D1)
XX1 Eagle Boost Power Meter Spider (PM-XX-1-C1)
SRAM AXS Power Meter Spider (PM-AXS-SPDR-D2)
Quarq DZero Power Meter Spider (PM-DZ-SPDM-D1)
♻ For recycling and environmental compliance, please visit sram.com/en/company/about/environmental-policy-and-recycling
Consult your E-Bike Manufacturer for compact and full-size battery recycling information.
Replace the SRAM battery with an authentic SRAM battery only.
Replace the AXS Controller battery with a CR2032 coin cell battery only.
Replace the SRAM power meter battery with a CR2032 coin cell battery only.
Replace the Pedal Sensor battery with a AAA Lithium/Iron Disulfide (Li/FeS2) battery only.
Replace the SRAM or Quarq power meter Battery Sled battery with a AAA Lithium battery only.
Consult the SRAM Battery and Charger User Manual for battery maintenance and specifications.
Never dispose of batteries in a fire.